Warranty

Standard Warranty

Jewellery: We stand behind our work and guarantee that your ring will arrive free from defects at the time of delivery. We go through a minimum of 2 inspection points before sending an order for delivery. Should you notice signs of defects at any time within the first year, we will repair the piece at no cost to you, excluding shipping fees to our office. The following repairs are not covered by warranty: rhodium plating, damaged claws or lost stones as a result of anything other than manufacturers defects, bending of metals as a result of daily wear, scuffs and scratches to the metals as a result of daily wear. The repairs not covered by our warranty, are available to you at the cost price.

Diamond Center Stone: Your diamond is guaranteed to arrive laser inscribed and with a certificate of authenticity. Should your diamond be missing the inscription that matches your certificate, we will replace the diamond with one similar in quality and value. Simply send us your ring/diamond with the certificate(s) it arrived with, and once we have inspected the stone and found it to not match the certificate, we will approve your claim and replace the stone.

Moissanite Center Stone: Your moissanite is accompanied by certificate of authenticity. Moissanite stones however are not inscribed like diamonds. Should your moissanite stone fail to test positive with a local gemologist, we will replace the stone. Please send us your ring with the stone intact, and we will inspect the item. If your claim is approved, we will replace the item immediately.

Your order will automatically come with 1 year of our standard warranty. For further coverage, you can purchase extended warranty directly from our website for either 5 years, 10 years, or lifetime.